Financial Assistance

Most people with incontinence use continence products such as pads, catheters or bedding protection to manage their condition. Some people require these products on a long term basis, which can become very expensive, and put unreasonable pressure on the household budget.

The Australian Government and State and Territory Governments offer a range of continence subsidy schemes to help offset some of these costs. These schemes have differing eligibility criteria and funding allocations, which means that you may be able to apply for funding through several schemes if you are eligible.

Details on these subsidies schemes can be found at Continence Foundation of Australia, or by contacting a continence nurse advisor on the National Continence Helpline on 1800 33 00 66.

National Schemes:
Australian Government funding schemes are open to all Australian citizens who meet the eligibility criteria, regardless of which state or territory in Australia they live in. The two federal schemes are:

  • Continence Aids Payment Scheme (CAPS)
  • DVA Rehabilitation Appliances Program (RAP)

State and Territory Schemes:
Australian States and Territories operate a range of continence aids funding schemes. The type of product and the amount available may differ depending on which state you live in.

State and Territory schemes provide a range of equipment to people living in the community who have a permanent or long-term disability. The actual name of the scheme may differ between States, and some State-based schemes may provide disposable products such as pads, while others may not. There may also be a waiting list to access a scheme. However, all clients require clinical assessment by a health professional.

State/Territory Scheme Contact details
Australian Capital Territory ACT Equipment Scheme (ACTES) (02) 6205 2599
New South Wales ENABLE NSW - Program of Appliances for Disabled People (PADP) 1800 362 253
Northern Territory Disability Equipment Program (DEP) Scheme Darwin (08) 8922 7244
Darwin remote (08) 8922 8317
Katherine (08) 8973 8778
Alice Springs (08) 8951 6744
Nhulunbuy (08) 8987 0400
Queensland Medical Aids Subsidy Scheme (MASS) (07) 3136 3665
South Australia Department for Families & Communities Equipment Program (formerly known as Independent Living Equipment Program) Administered by the Independent Living Centre of SA (08) 8266 5260
1300 885 886
(SA/NT callers only)
  Novita Childrens Services Continence Assistance Program 1800 337 443
Victoria Aids and Equipment Program (A&EP)
Continence Support Service (CSS)
Early Choices Program for children 0 - 5 years
All programs administered by Department of Human Services - Disability Services
1300 650 172
Western Australia Continence Management and Advice Service Administered by Silver Chain 1300 787 055